Best Buy Customer Service Sucks

28 06 2008

Quick rant on a totally off-base topic. I went to buy my Microwave at Best Buy on 23rd Street in Manhattan, because Best buy charges a fortune to ship a microwave apparently. 

 

So Im searching the aisles, find the popcorn exploder of choice, and see that its out of stock except for an open box item, which is sealed with tape that says “Inspected by Best Buy”. Sweet my search is over – let me just make sure that the microwave was in fact checked out.

I ask the microwave salesperson at best buy – ” Can you undoubtedly confirm, that this unit is in perfect working order so that I dont have to carry this thing across town and BACK”

 

Best Buy response – ” This item was taken out of the box, plugged in, and tested in the back by our Customer Service people, You have nothing to worry about it”

BROKEN PIECE OF BEST BUY GARBAGE.

You know how this story ends. Best Buy didn’t care one bit, had their phones down to the store so we couldnt even call to arrange for a pickup, and kept saying “we cant do anything for you” Nothing. 

 

So the point is, next time you are at Best Buy, remember me and Termeh, and how they screwed up and wasted 2 hours, and the manual labor to lug the equipment back. I hope this review causes them to lose the $20.00 they wouldnt pay to have UPS come pick up the broken microwave.

 

Best Buys Sucks.Thanks for listening. Good luck.,

 

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14 07 2008
New York Buzz » Blog Archive » Best Buy Customer Service Sucks (part deux)

[…] like to second what my fellow friend Dion Roy ranted about on his blog. Best Buy’s customer service truly does SUCK (at least the one in Chelsea on 23rd street […]

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